What if companies were able to treat people like… well, people? In a world where everything is digital and unpersonalised, companies should strive to make their customers feel more than just a number. And that’s the world WE wanna live in!
Sorry as a Service was born out of its founders’ mutual frustrations with crap customer support experiences. They had a strong belief that business can do better than just an insincere apology and really go above and beyond to use this opportunity to wow their customers.
Sorry as a Service LTD
20 Ropemaker Street
Sorry as a Service OÜ
Sorry as a Service (France)
39, rue du Caire
Martin McGloin is the founding CEO of Sorry as a Service. As a Consultant in Accenture he helped build a digital innovation team at a top UK retailer, before getting involved with growth at TransferWise as a product marketing tech lead. His current passion is unlocking the full potential that a customer complaint can be, if responded with by a great and sincere sorry.
As an Norwegian-Irishman he has a curious accent, though should be understandable.
Sabine is the founding COO and started her career as a VC analyst and decided to sit on the other side of the table. An entrepreneurial personality bursting with creative ideas. Lover of fashion and wine.
Head of Sales
Indrek is the founding Head of Sales and survived through teaching English in India and Nepal. Has organized over 100 events in his lifetime. A positive person that (sometimes) makes good jokes.
Head of Sales, UK
Country Manager France
Design / UX